Information We Collect When You Use the Platform
When you register and use ttbet, we collect several categories of information needed to operate our services safely and efficiently. This is part of our commitment to providing a personalised, secure experience that meets the needs of Malaysian users.
Account and Identity Information
This includes your full name, date of birth, phone number, email address, and any information provided during registration or identity verification. This information is used to verify your identity, prevent duplicate accounts, and confirm that the minimum age requirement is met.
Device and Browser Information
We collect technical data such as device type, operating system, browser type, IP address, and language settings. This helps us optimise the platform experience for mobile users in Malaysia and detect any suspicious login activity.
Payment Information
To process deposits and withdrawals in MYR, we may retain transaction-related information such as the payment method used, transaction reference numbers, and transaction timestamps. We do not store credit card numbers or banking details directly — all processing is handled through secure third-party payment processors.
Usage and Activity Data
We record information about how you use the platform, including games played, session duration, betting history, and content preferences. This data is used to improve the user experience and provide relevant recommendations.
- Personal information & identity
- Device & browser data
- MYR transaction records
- Usage activity data
- Cookies & session tracking
Why We Use This Information
Verifying user identity, preventing fraud, detecting unauthorised login activity, and protecting the integrity of the ttbet platform and all its users.
Understanding usage patterns, improving the interface, ensuring the platform runs smoothly across all devices, and tailoring content to the needs of Malaysian users.
Sending important account notifications, responding to customer support enquiries, and keeping users informed of policy updates or new platform features.
Cookies, Session Tracking & How to Manage Them
Ttbet uses cookies — small text files stored on your device — to keep the platform running properly and to deliver a more personalised experience. We use several types of cookies:
- Session cookies: Helps maintain your logged-in status while using the platform and expires when you close your browser.
- Preference cookies: Saves your language, region, and display preferences so you don't have to reconfigure them each time.
- Analytics cookies: Collecting anonymised usage data to help us understand which parts of the platform are most frequently used and where improvements can be made.
- Security cookies: Helps detect suspicious activity and protects your account from unauthorised access.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality, including the ability to stay logged in or access certain features. For guidance on managing cookies, refer to your browser's help section.
Data Storage, Security & Third-Party Sharing
Data Security and Storage
All ttbet user data is stored on protected servers and encrypted using SSL encryption standards. We enforce strict access controls — only authorised staff may access user data, and all access is regularly audited.
Your data is retained for as long as your account remains active or as required to meet legal obligations. Once an account is closed, personal information will be deleted or anonymised within a set timeframe, unless there is a legal requirement to retain it longer.
Third-Party Sharing
Ttbet does not sell, rent, or disclose your personal information to third parties for marketing purposes without your consent. That said, we may share necessary information with:
- Payment processors to facilitate MYR deposits and withdrawals
- Technical service providers who assist us in operating the platform
- Competent authorities where required by law or court order
Your Rights as a User and How to Contact Us
As a ttbet user, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal information we hold about you at any time.
- Right to Rectification: If the information we hold about you is inaccurate or outdated, you have the right to request a correction by contacting our support team.
- Right to Erasure: Under certain circumstances, you may request that we delete your personal data – subject to our legal obligations to retain specific records.
- Right to Object to Processing: You may object to the use of your data for specific purposes, such as marketing communications.
- Right to Data Portability: You may request a copy of your data in a machine-readable format for transfer to another service.
If this privacy policy is updated, we will display the latest version on this page along with the amendment date. Continued use of the ttbet platform after changes are published will be considered acceptance of the updated policy. We recommend checking this page from time to time.
To exercise any of the above rights, or if you have any privacy-related enquiries, please contact our support team via email: [email protected]. Our team is always available to assist in Bahasa Malaysia.